We ship via USPS. Most orders ship within two days; orders placed over the weekend will ship on Monday. We will send an email confirming shipment.
We want you to be crazy happy with your purchase, however, we understand that sometimes things aren't as expected. In that case, you may return any Tia Dana purchase in its original condition, in its original packaging and unwound for a full refund within 14 days of receipt. Postage is your responsibility unless it was our error.
Credit will be for the full amount of your product(s) returned, minus any shipping costs incurred. If you received free shipping on your order, shipping charges will be deducted from your total credited amount if your order is no longer over $120.
How To Return
Just send the merchandise you'd like to return back to us within 14 days of receipt, along with a copy of the invoice included with your order. Please email us and let us know at firstname.lastname@example.org so we can keep an eye out for it.
Mail returns to:
2054 Montgomery St.
Fort Worth, TX 76107
Defective Merchandise/Incorrect Order
If we made a mistake, please email us at email@example.com and we'll make it better.